Receptionist

TASIS Portugal

Job Overview

Receptionist

About TASIS Portugal:

TASIS Portugal is a leading international, co-educational school located Sintra, just 30 minutes from Lisbon and halfway between Old Sintra (castles!) and Cascais (the “Portuguese Riviera”). Serving students from PreKindergarten through Grade 12, the school offers a world-class educational experience grounded in academic excellence, global perspectives, and a strong sense of community. With a commitment to innovation, cultural diversity, and service to others, TASIS Portugal prepares students to become creative, confident, and compassionate leaders in an ever-changing world.

Start Date: starting June 1, 2026

Reports to: Director of Enrollment Management

Overview

As the first point of contact for TASIS Portugal, the Front of House Coordinator plays a vital role in welcoming visitors—including prospective families, faculty/staff, and current parents—and supporting the admissions team. This front-of-house position is central to creating a positive first impression of the School while providing key administrative and operational support.

Key Responsibilities

  • Welcome and assist parents, students, and visitors upon arrival; provide information and guidance as needed, and represent the professionalism of the TASIS brand
  • Ensure all visitors sign in, receive a visitor badge, and sign out per school security protocols
  • Answer, screen, and route incoming phone calls
  • Respond to parent inquiries regarding attendance, pick-up/drop-off, and other routine matters
  • Receive, sort, and distribute mail
  • Manage student sign-outs for early departures and notify relevant faculty
  • Track and communicate student attendance updates (late arrivals, absences, early departures)
  • Distribute items left at reception for students (e.g., lunches, school supplies, assignments)
  • Maintain a clean, professional, and welcoming reception area
  • Monitor and restock office supplies and maintain general office organization
  • Provide hospitality support to admissions visitors
  • Offer general assistance to visitors unfamiliar with Portugal (e.g., directions, local recommendations)
  • Assist with Emergency Protocols where required, such as in the case of a lost child
  • Support implementation of the School’s new security system
  • Serve on the Fire Evacuation Team

Required Qualifications

  • Strong interpersonal and communication skills
  • Ability to manage multiple tasks and work effectively in a dynamic, fast-paced environment
  • High fluency in English and Portuguese, both written and spoken
  • Strong organizational and time-management skills with a keen attention to detail
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to work independently with minimal supervision
  • Friendly, professional demeanor and excellent customer service orientation
  • Familiarity with TASIS Portugal’s mission, values, and community is a plus

IT Systems & Platforms

  • Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
  • OpenApply (online admissions application and CRM)
  • iSAMS (School Information System)

What We Offer:

TASIS Portugal is a vibrant and diverse community of educators and learners. We offer a salary and benefits package that is among the highest in schools in Portugal, extensive opportunities for professional development, all within a state-of-the-art facility with strong administrative support.

Application Process:

To apply, please complete the staff application.

Interested candidates should submit a resume, cover letter, and contact information for three professional references. Please include “Receptionist” in the “Position applying for” field.

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